Term & Condition
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Terms and Conditions
- Prices are per room per night and include Full Vietnamese – Western breakfast and all taxes. ( Except for the booking without breakfast)
- Customer can pay on the arrival with card or cash. To secure the bookings over 3 days we may require a deposit via Onepay, Paypal, Credit Card Prepay however this is by manager’s discretion.
- Guests must cancel or modify all reservations 3 working days before the date of arrival, and no charge will be taken. If the cancellation or modification is after this time, the first night or 50% of the total reservation amount is taken, which ever is higher. For reservations with multipe rooms this applies to each room. Please also note all cancellations or modifications must be made in writing, either by fax or email. Cancellations over the phone will not be accepted.
- Check in time is any time after 13:00pm. If guests arrive before, we can offer to hold luggage at the hotel. Check out time on the date of departure is 12:00pm.
- If the room is not vacated by this time, the customer will be subject to another night
- Equally we offer the service to guests where we can hold luggage until the end of the day on the date of departure
- Any complaint about the booking service must be notified to the Aquarius Legend Hotel in writing or by email as soon as possible.
- Any complaint regarding the hotel must be brought to the attention of the hotel management as early as possible during your stay and, if not resolved to your satisfaction, should be notified to the Aquarius Legend Hotel in writing.
- Passport, visa and health requirements for you and your party are your responsibility. You are strongly recommended to obtain travel insurance against cancellation.
- You warrant that you are at least 18 years of age. All bookings are personal to you and may not be sold, assigned or otherwise transferred.
- If our hotel reservation confirmations are used inappropriately as means of VISA application, an admin fee will be charged and the customer will be reported to the local authorities.
- Personal information collected from you is used to fulfil your request for services or to send you confirmation details and if necessary to inform you of updates or changes to your travel plans.
- Aquarius Legend Hotel does not modify, copy, distribute, license, sell or redistribute any of your personal file information.
- All material found in the pages of this Website is protected under the copyright laws of Vietnamese Government. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this Website may constitute trade-names, trade-marks or service marks of Aquarius Legend Hotel , Aquarius Legend Hotels, Aquarius Legend Hotel Group Inc. (“Aquarius Legend Hotel“) or its affiliates, or Aquarius Legend Hotel or its affiliates may have been licensed to use them. The display of trademarks, trade names or service marks on pages at this Website does not imply that a license of any kind has been granted to anyone else.
- Any unauthorized downloading, transmission, republication or other copying or modification of material posted on this Website, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.
- Aquarius Legend Hotel reserves the right to take legal action against any unauthorized use of the trade-names, trademarks and images of Fairmont and its affiliates found on this website.
- The information and material contained in this Website are believed to be accurate and complete at the time of their posting. Although Aquarius Legend Hotel attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and Aquarius Legend Hotel does not warrant their accuracy, completeness and currency at all times.
- No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.
- In no event will Aquarius Legend Hotel be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this Website, any software algorithms available on this Website, nor with any hyperlinked website or for the use of or the inability to use such material, software algorithms or hyperlinked website by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Aquarius Legend Hotel is advised of the possibility of such damages, losses or expenses. Software algorithms made available and hyperlinks to other Internet resources are at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by Aquarius Legend Hotel
- Aquarius Legend Hotel does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Aquarius Legend Hotel provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Aquarius Legend Hotel of the linked website or any information contained in it.